RETURNS & REFUND POLICY

Thank you for shopping at Sage and Ylang.

We hope that you will love our skincare range as much as we do. However, if you are not entirely satisfied with your purchase, we are here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

 

Before you return a product, please make sure that : (a) the product was purchased in the last 30 days; (b) the product is in its original packaging; and (c) you have the receipt or proof of purchase

 

Please contact us before you send the product by email at “info@sageandylang.com”.

 

Do also send the product with its original packing and the receipt or proof of purchase, to “1 Coleman Street, #10-06, The Adelphi, Singapore 179803”.

 

SHIPPING CHARGES

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Sage and Ylang.

 

DAMAGED ITEMS

If you received a damaged product, please notify us immediately for assistance.

 

SALE ITEMS 

Sale items can be refunded.

 

CONTACT US

If you have any questions about our Return and Refund Policy, please contact us by email at “info@sageandylang.com”.