Minimalist, Mindful, Microbiome Skincare

At Sage and Ylang, we believe in the power of science-backed, minimalist skincare designed to nurture your skin while being kind to the planet. Our formulations are carefully crafted with eco-friendly, microbiome-friendly, and skin biome ingredients to address specific skin concerns without toxic ingredients. Whether you\'re looking for gentle solutions for sensitive skin or probiotic-powered skincare, we bring you results-driven, transparent beauty.

Frequently Asked Questions (FAQs)

Are there any hands-on perfume-making workshops available in Singapore?

Yes! Our workshops offer an interactive experience for perfume lovers looking to craft their own unique blend

Where can I find the best perfume-making experience in Singapore?

Sage and Ylang provides a guided workshop where participants can explore natural fragrance creation

What can I expect from a perfume workshop in Singapore?

Our Hair Perfume Workshop offers a hands-on experience where you’ll learn fragrance blending techniques and create your own signature scent

What is Sage and Ylang’s return policy?

We accept returns within 30 days of delivery for purchases made through our online store. Items must be in new or gently used condition. Please note:

  • Shipping fees are non-refundable.

Gift cards and trial products are final sale.
To request a return, email hello@sageandylang.com with your order number.

Why do your products have a shorter shelf life than conventional skincare?

Unlike industrial skincare filled with synthetic preservatives, we use high concentrations of virgin plant oils rich in polyunsaturated fatty acids (PUFAs). This ensures fresh, natural formulations with maximum skin benefits

Can I return empty glass bottles?

Yes! Join our #SAYReuseInitiative to return and recycle used glass packaging.

Why is your packaging black and non-see-through?

We use Miron glass, which blocks harmful light exposure to preserve ingredient potency and product freshness.

I have dry and sensitive skin. What products should I use?

Start with the BiomeCare Series for one month to strengthen your skin barrier. Once your skin stabilizes, you can customize your routine for targeted results

Are there specific types of products or treatments that work best for uneven skin tone?

Yes! Vitamin C serums, exfoliating acids, and retinoids are the most effective.

What are the common causes of uneven skin tone and how can skincare help?

Causes include sun exposure, inflammation, and hormonal changes. Proper skincare helps reduce pigmentation and restore an even complexion

What are the best skincare products for uneven skin tone?

Our Uneven Skin Tone Collection contains products enriched with vitamin C, niacinamide, and licorice extract, which help fade dark spots and even skin tone

How can I create a daily skincare routine to address uneven skin tone effectively?

Use a gentle exfoliator, brightening serum, and SPF to prevent further discoloration

What are the best skincare ingredients to help improve uneven skin tone?

Ingredients like vitamin C, licorice extract, brightening peptides, and niacinamide are effective in brightening dark spots and evening out skin tone. Check out BiomeSupport with Beauty Booster Glow

Are there specific sensitive skin care products that help reduce redness and irritation?

Yes! Anti-inflammatory and barrier-strengthening products work best for redness-prone skin. Check our BiomeCalm Series

Which skincare products are highly recommended for sensitive skin types?
How do I identify the best skincare products specifically formulated for sensitive skin?

Check for gentle, soothing ingredients such as aloe vera and skin soothing herbal extracts such as the ones found in BiomeCare series.

How can I choose the best skin care for sensitive skin without causing irritation?

Stick to fragrance-free, hypoallergenic, and dermatologically tested formulations. Our sensitive skin range is designed to calm and soothe the skin

I have oily and sensitive skin. What products should I use?

We recommend the BiomeCare Series, which helps balance oil production while soothing sensitivity. Once your skin adapts, you can incorporate additional treatments like the Prebiotic Mask for Clarifying

Which skin care products work best for individuals with oily skin?

Opt for non-comedogenic, mattifying, and hydrating formulas that help control excess sebum. Sage andn Ylang Beauty Essence is able to balance oil production

What are the best products to manage oily skin effectively?

The best products include oil-balancing cleansers, lightweight moisturizers, and clay masks. Discover our oily skin care range for effective solutions.

Why are biotics ingredients important in modern skincare formulations?

Biotics ingredients help reduce inflammation, prevent breakouts, and boost the skin’s ability to heal naturally, making them essential for healthy skin

Where can I find high-quality probiotic skin care products for daily use?

Explore our prebiotics and postbiotics skincare range designed for all skin types, including sensitive and acne-prone skin

What are the benefits of using prebiotics in skincare routines?

Prebiotics act as nutrients for good bacteria, promoting a balanced microbiome and strengthening the skin barrier

How do postbiotics enhance the effectiveness of skincare products?

Postbiotics support cell regeneration, reduce irritation, and help skin recover from environmental stress, making them ideal for sensitive and acne-prone skin

What are the best probiotic skincare products for improving skin health?

Our prebiotics and postbiotics skincare collection is formulated to restore microbial balance, reduce inflammation, and support skin renewal.

How does the skin microbiome influence overall skin health and appearance?

A balanced skin microbiome protects the skin by working harmoniously with the skin immune system to protect the skin from external aggressors, maintains hydration, and supports a clear, healthy complexion. Disruptions can lead to acne, dryness, and sensitivity.

What are the key benefits of using microbiome skincare products in my daily routine?

Microbiome skincare enhances the skin’s natural defense system, prevents breakouts, reduces sensitivity, and promotes long-lasting skin health.

How can I identify skincare that is microbiome-friendly for sensitive skin?

The best and most credible method is to look for microbiome-friendly certifications. Next, read ingredient labels for prebiotics, probiotics, and postbiotics in ingredient lists.

What is certified microbiome skincare, and where can I find certified microbiome skincare products in Singapore?

Certified microbiome skincare means the products are tested and validated by third party laboratories and passed the science-backed rigorous standards. Our formulations support and strengthen the skin’s natural microbiome, improving its barrier function and resilience. You can explore our Microbiome Series for microbiome-friendly products. We are the first certified Microbiome Skincare in Singapore and Asia

What’s the best order to apply my skincare routine?

Morning Routine:
✅ Cleanse → Beauty Essence → Moisturizer → Sunscreen

Evening Routine:
✅ Cleanse → Mask → Beauty Essence → Soothe & Protect Moisturizer → (Optional: Radiance Luxury for extra nourishment)

Treatment with Prebiotic Mask:

  • Oily/Acne-Prone Skin: Use daily for the first week, then reduce to 3 times per week.
  • Dry/Normal Skin: Use 3 times per week, leaving it on for less than 10 minutes.

Sensitive Skin: Use once per week, leaving it on for 5 minutes max. Avoid exfoliation until the skin barrier is restored

What kind of sunblock is suitable for sensitive skin?

We recommend using mineral-based sunscreens with zinc oxide and titanium dioxide, as they provide broad-spectrum protection without irritating sensitive skin, especially acne prone skin. Stay tuned to our upcoming sunscreen launch

How should I store my skincare products?

Store products in a cool, dry place and avoid extreme temperature changes, as this may alter the consistency. Always use clean hands when handling products to maintain freshness.

Once the product is opened, use it within 6 months.

It typically takes about 28 days for your skin to fully adjust to a new skincare routine. By the first few days, your skin should be responding positively by feeling soothed and comfortable

Skin purging can occur when introducing new skincare. We recommend using our Prebiotic Mask (Calming or Clarifying) to soothe your skin while it adjusts. Give your skin at least one month to adapt.

How long does it take to reset my skin?

It typically takes about 28 days for your skin to fully adjust to a new skincare routine. By the first few days, your skin should be responding positively by feeling soothed and comfortable

How much product should I use?

Gentle Face Cleanser: 1 pump is enough for a thorough cleanse. 

For oilier skin, use up to 2 to 3 pumps. Our cleanser is low-foaming, meaning it cleans without stripping natural oils.

 

Beauty Essence: Use 1 to 2 pumps for normal or dry skin.

1 pump for oily skin.

 

Soothe & Protect Moisturizer: 1 – 2 pumps for normal or dry skin. 

½ to 1 pump for oily skin.

How do I use the clay mask properly?

Use at night after cleanser

 

  1. Combine 1 teaspoon of clay with 1.5 teaspoons of water to form a smooth paste.
  2. Apply evenly across your face with a brush or fingertips, avoiding the eyes.
  3. Leave on for 7-10 minutes, making sure the clay doesn’t fully dry.
  4. Rinse off thoroughly with water.

*For extra exfoliation, re-wet the mask, gently massage for a few minutes, then rinse.

  1. Follow with your favorite essence or toner, and a facial serum.

When to Use:

 

Dry Skin: Once or twice a week

 

Oily Skin: Two to three times a week

 

Store this product in a cool, dry and dark place. 

 

Caution: For external use only. Avoid direct contact with eyes. Conduct a patch test before use to check for skin sensitivities. Apply a small amount of product to the underside of your jaw, behind your ear or at the side of your neck for 48 hours to see if your skin reacts to the product. Discontinue use of irritation or rash occurs. 

When using the mask, DO NOT leave it to dry out completely

Are Sage and Ylang products suitable for sensitive skin?

Absolutely! Our BiomeCare Series was specifically formulated to provide clean, microbiome-friendly skincare for sensitive skin, addressing common concerns like redness, irritation, and dryness

Which product would you recommend to start with?

We recommend beginning with our BiomeCare Reset Bundle to experience the full benefits of our skincare line. If you’re hesitant to commit to full-sized products, try our Discovery Kit, which includes mini versions of our best-selling items

Do you have trial sizes available?

Yes! Our Discovery Kit includes:

Mini Gentle Cleanser (10ml)

Mini Beauty Essence (8mls)

Mini Soothe & Protect Moisturizer (8ml)

Prebiotic Masks (15g)

Do you use essential oils in your products?

Yes, but we adhere to the International Fragrance Association (IFRA) dermal limits to ensure safety. The following products contain essential oils:

  • Radiance Luxury
  • Radiance Defense
  • Soothe & Protect (scented)
  • Hair Products
  • Gentle Face Cleanser (scented)
Are your products suitable for sensitive skin?

Absolutely! Our BiomeCare Series was specially developed for sensitive skin types, offering gentle, effective solutions free from harsh chemicals and common irritants. Check out the toxic and controversial ingredients we choose to avoid in our #SAYNOLIST

Are your products vegan and cruelty-free?

Yes! All Sage and Ylang products are 100% vegan and cruelty-free, meaning we do not use any animal-derived ingredients or conduct animal testing.

Are Sage and Ylang products organic?

While not all of our products are certified organic, most of our formulas contain certified organic ingredients. We meticulously research each ingredient to meet high efficacy, safety, and sustainability standards.